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Personal account overview
Personal account overview
Now, let’s dive deeper into the platform features!
Kuna support 4 avatar
Written by Kuna support 4
Updated over a week ago

Once you have successfully registered and activated your Kuna account, you will get access to your personal user profile.

Let’s look at the main profile sections:


In this section, the main account settings are available.

For the full functionality of the account, you have to activate it by clicking on the link in the letter. If for some reason the activation link haven't been sent to your email and the letter is not in the spam folder, please contact technical support (using this email address - [email protected]) for manual activation of the account.

Two Factor Authentication (2FA)

2FA allows you to protect your account in the future. We strongly recommend you to enable Two Factor Authentication (2FA).

To activate 2FA visit the link below, click on the “Enable” button:

We do recommend you to install Google Authenticator (but you can use any other app up to your preference).

Once the application is installed, Scan the QR code or enter the generated code manually using the Google Authenticator application.

Enter the password from the Google Authenticator and click on the "Enable" button.

Also, we strongly recommend you to keep the generated backup codes safe. You can use it to restore access if you will lose your device with an installed application.

Never store the backup codes in your mailbox and do not share it with third parties.

Orders execution notification.

When an order is executed, a notification will be sent to your email.


Used for signing in to the exchange platform.

You can change your password in the settings (Important! If you signed up with the "Sign in using Google" or "Sign in using Apple" buttons, you cannot set a password.).

  1. In the " Security " tab, there will be a window to change the password. Click the "Change" button.

    2. Then you will see a window where you can change your password.


Displaying the history of your logins into Kuna account:

Ordering history

Displaying the history of your orders:

On this page, you can toggle between completed orders and orders that are still open.

When you click on any order, you will see full information about it.


This section displays the balance and status of your assets.

Next to each asset, you will see two buttons: “Deposit” and “Withdraw”.

When you select the appropriate action, there will be several options that you can use for deposit and withdraw your funds as well as adding payment card details and wallet addresses.


Deposit UAH.

In order to deposit funds you should go to the page "Assets", find the asset Hryvnia (UAH) and click on "Deposit".

Then choose any convenient method of deposit.

Suppose you selected Visa/Mastercard Ukraine. You should write the amount that you want to deposit in the "Amount to replenish" field.

After clicking "Replenish" a new page will be opened where you have to enter the card details and click "Pay".

Then you will see a page where you have to enter the confirmation code (3D Secure).

If the page does not open or you receive an error, check if the card matches all the requirements for deposit. Also ask your bank if 3DSecure is enabled on the card. In addition, please check the online payment limits.

After entering the code from the SMS (3DSecure), the funds will be added to your account.

There are requirements for a successful deposit to the card!

The method of replenishment VISA MasterCard Ukraine:

  1. The card has to be opened in a Ukrainian bank

  2. The card has to be registered to a resident of Ukraine

  3. Card currency - hryvnia (UAH)

  4. The card has to support 3D Secure

  5. The card must have appropriate online payment limits

  6. There is a limit on the amount of payment - not more than 29,500 UAH at one time.. This means that if you need to deposit 40 000 UAH, you need to make two deposits for 29 500 UAH and 10 500 UAH.

  7. The commission for deposit of UAH is 1.5% + 5 UAH.

Withdrawal of UAH.

In order to withdraw you should go to the page "Assets", find the asset UAH and click "Withdrawal".

In order to withdraw UAH, you need just add a card or use a quick withdrawal to the card without saving details.

Let's look at adding card details:

The card has to be opened in a Ukrainian bank and issued to a resident of Ukraine. The currency of the card is UAH.

Then enter the amount and click "Withdraw".

After clicking "withdraw" button, don't forget to confirm the withdrawal by email.


Deposit BTC.

In order to deposit, go to the menu "Assets", find the asset BTC and click "Deposit".

You will need to generate a deposit wallet on the deposit page.

Your wallet number is unchanged and assigned to the account.

In order to deposit, you need only copy your wallet number and make a transfer operation to this wallet.

Peculiarities of deposit BTC:

  1. There are no restrictions on the types of BTC wallets.

  2. Funds are deposited to the account after three confirmations in the bitcoin network. You can track in any blockchain browser, such as

  3. There is no deposit fee.

  4. The minimum deposit amount is 0,001 BTC.

Withdraw BTC

In order to deposit BTC you need to go to the menu "Assets", find the asset BTC and click "Withdrawal".

You need to enter the number of the wallet to which you want to withdraw and the withdrawal amount. In addition, you can save the wallet, and then withdraw funds to it or make a quick withdrawal.

An example of a quick withdrawal of BTC:

Then click the "Withdraw" button.

The withdrawal fee is 0.0005 BTC.

If you withdraw the whole amount, the fee will be deducted from the withdrawal amount.

If you withdraw part of the amount, the 0.0005 BTC fee will be deducted from the balance of the remaining funds.

BTC withdrawal is processed within 10 minutes. Don't forget to confirm the withdrawal by email.


Used to create API keys for bots:

Documentation on how to use the API is available here:

To create your own API key, click "Create new API key".

You need to specify the name and the necessary parameters:

- can be used for trades

- can be used for withdrawal

A pair of keys will be generated for you: public and secret. Use QR-code scanner for convenience.

Now you are ready to create a trade order

What next?

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