What are the requirements for uploaded photos/documents?
What documents we accept:
ID card (book passport is not accepted)
The uploaded file is an original photo (static image) or scan (not a screenshot or a photo uploaded from social networks) in JPG, JPEG, PNG, PDF.
The size of the uploaded file is no less than 100 KB or 300 DPI.
The photo is in color.
The information in the document is readable.
All corners of the document are visible, there are no extraneous objects or graphic elements are present.
The document is valid.
The uploaded photo has not been edited with any graphics software or converted to PDF.
The document is not digital (in most cases).
ID document requirements:
If the document has two sides, photos of both sides are uploaded.
The document is valid for at least one month from the upload date.
The document isn’t scratched, stained or torn.
The user’s full name, date of birth, MRZ, and other important information is present and can be readable.
All the documents must belong to the same person.
Proof of Address requirements:
The document must be issued within the past three months, with the issue date visible.
The document isn’t scratched, stained, or torn.
The user’s full name, date of birth, signature, and other important information is present and can be readable.
The document must comply with the document type requirements.