Withdrawing EUR using SEPA
Kuna Support 2 avatar
Written by Kuna Support 2
Updated over a week ago

What you need to successfully withdraw euros using the SEPA method

  1. An account with a European bank

  2. The account must be in your name and surname that match the verification data.

  3. Verification level - Advanced (You can complete verification in your personal account)

Go to the Assets page, select the EUR asset, and click on Withdrawal.

Next, select the "SEPA Transfer" method (Fees are dynamic, the current fees are always indicated on the output page).

Now you can choose your saved details or enter the details for the withdrawal if you are creating a withdrawal for the first time.

Let's consider filling in the data.

Required fields to fill in:

Name of the account holder (will be filled in automatically based on verification)



Click "Continue" and specify the amount to be withdrawn.

Done, now we can check the specified details and the amount to be withdrawn, if all the data is correct, click "Save details" to use them for further withdrawal and "Continue".

In the future, when making a withdrawal, you will be able to select this account from the saved withdrawal details and edit it if necessary using the settings in the upper right corner.

After creating a withdrawal, it must be confirmed by email

Once the withdrawal is confirmed, it cannot be canceled, from this moment on, your withdrawal is being processed, wait for it to arrive.

When will the withdrawal arrive?

Your withdrawal is automatically sent via SEPA Instant, so it should arrive within 10 minutes. However, if your bank does not accept the withdrawal or there are other difficulties on the bank's part, we will immediately resend your withdrawal via SEPA, in which case the deposit will be received within 3 business days.

ATTENTION! If you have made a withdrawal to an account with a name and surname that does not match the verified data, such a withdrawal will be returned to our service, for which an additional fee of ***EUR will be charged to your account

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